Privacy Policy

1. Who We Are

Allied Automation is a warehouse automation integration company headquartered in Adelaide, Australia, with our South African office in Cape Town. Our website is https://alliedautomation.co.za. When we refer to "Allied Automation", "we", "us", or "our" in this policy, we mean Allied Automation and its global offices.

2. Information We Collect

We collect personal information only when you voluntarily provide it to us — primarily through our contact form. This may include:

• Your name and email address
• Your company name and phone number
• The message or enquiry you submit
• Information about what you are looking to automate

We also collect standard technical data through our analytics provider (Google Analytics 4), including pages visited, time on site, browser type, and approximate location (country/region level). This data is anonymised and aggregated — it cannot be used to identify you personally.

3. How We Use Your Information

We use the personal information you submit to:

• Respond to your enquiry or request
• Contact you about your warehouse automation project
• Schedule site assessments or follow-up conversations

We do not use your personal information for automated decision-making, profiling, or any purpose unrelated to your enquiry. We do not send marketing emails without your explicit consent.

4. How We Store and Protect Your Information

Contact form submissions are processed and stored by Netlify Forms, a service operated by Netlify, Inc. Netlify stores form submission data on servers located in the United States. Data is encrypted in transit (TLS) and at rest. We access form submissions only through the Netlify dashboard, which is protected by two-factor authentication.

We retain contact form data for as long as it is reasonably needed to manage your enquiry or our business relationship with you. You may request deletion of your data at any time by contacting us at the address below.

5. Third-Party Services

This website uses the following third-party services:

• Google Analytics 4 — website traffic analytics. Data is processed under Google's privacy policy. We load GA4 via Partytown to ensure zero impact on main-thread performance.
• Netlify Forms — contact form submission processing and storage.
• Google Fonts — typography loaded from Google's CDN. Google may log requests for fonts.

6. Cookies

This website uses cookies set by Google Analytics 4 to track aggregate usage patterns. These cookies do not contain personal information and expire after 13 months. You can disable cookies in your browser settings at any time without affecting your ability to use this website.

7. Your Rights (POPIA)

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us using the details in Section 9 below. We will respond within 30 days.

8. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us: